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What is the Reference ID?

Reference ID is a very effective way of tracking form submissions (sent and received emails) concerning a particular subject. If this feature is activated, the subject of the email you receive will contain a unique identifier, based on the time stamp, e.g.: Ref: ABC-1206090399.

123FormBuilder Reference ID

ABC is the code that you type in the Reference ID box in the SettingsNotificationsForm Owner Options section. It is common for all form submissions. 1206090399 is a unique number.

Reference ID has major advantages:

  1. Each form submission has a unique identifier.
  2. You can track the communication related to a certain subject. Filter your emails by the common code.
  3. Add the Reference ID variable in the notifications emails. You can even send it to your form users.
  4. If you have an order form, you can better track your transactions. Send the Reference ID to your payment processor (e.g Stripe, PayPal, Authorize.net).
  5.  The Reference ID has its own column in the Submissions Table.

If you are using another version of our notifications section, check out this article with the same subject.


    1. Hi Emmanuel! The Reference ID is a timestamp converter, such as TimestampConvert.com, to get the date and time the respective submission was made. The reference ID is generated by each submission entry and can be found in the Results – Submissions section of your form. It is a variable of the form that can be included in: payment transactions details ( if the payment gateway supports it), email notifications and reports. Hope this information helps.

    1. Hello Safir! Have you followed the steps explained in the article and still having any issues enabling the Reference ID? If so, please contact our Customer Care team to further help you.
      Thank you!

    1. You can add the Reference ID to a form to keep a better track of your submissions. This feature can be activated from Settings–>Notifications–>Form Owner (You)–>Email header and content, under Message subject you can tick the Reference ID.
      If you want the users to be able to receive a notification about the form they just submitted you can activate the Autoresponder from Settings->Notifications->Form User-> send a confirmation email to the sender.
      You can also choose to send a copy of the completed form by activating the option under the Autoresponder.
      If you have any other questions, please contact us at support@123formbuilder.com.

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