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What happens when I change my payment details?

When you update your payment details, the new method or details will be used for the next charges from then on.

To change your payment details, please go to My account – Account Details – Change Payments Details button. This will open your 2Checkout account.

change payments details

Once the lightbox opens up in 2Checkout, you can change the credit card information.

updatepaymentdetails

After you entered the new details, go to My Products and click on the Renew button.

*Important Note: You will need to manually renew your subscription each time a monthly/yearly payment fails to go through. This can happen for various reasons (insufficient funds,  expired credit card, the bank declined the payment, etc).
123formbuilder renew

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4 comments

  1. Hello.
    I have basic account type and see it in my account: Your free account limits will reset in 7 day(s).
    What does it mean?
    Marina

    Reply

  2. I need to change my credit card info, how do I do that? Thanks in advance for your prompt attention to this matter. Demet

    Reply

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