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I don’t receive uploaded files as attachments, but as download links. Why?

This happens when a submitter uploads files with a total size larger than 5MB. In this case, you will not receive the attachments in your mailbox, but the direct download links. Click on them to download files.
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2 comments

  1. Hello, i have the same problem, but i don’t receive a link. All i see is an icon .rar file which cannot be opened. Pleas help

    Reply

    1. Hello,

      Thank you for reaching out to us.

      Seems that your form requires further investigation, in order for us to be able to provide you with a clear answer.

      In this case, please send us an email at support@123formbuilder.com and add there all the details, along with the link of the form you are referring to.

      Thanks.

      Reply

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