Dormant plan information

When cancelling, you can choose to keep all your data safe until you need it again by activating the Dormant plan and paying a monthly fee of 5$/month. Otherwise, all your data (forms, collected submissions, and files) will be deleted in 30 days after the last payment or cancellation, whichever happens last. If you cancel your subscription and don’t activate our Dormant plan in 30 days, you will need to re-create the forms in case you want to use 123FormBuilder in the future.

You don’t need the dormant plan if your 123FormBuilder account complies with our basic plan features.

How to activate the dormant plan?

Before activating the dormant plan, head over to your website and unpublish your current forms. If you don’t do this before switching to Dormant, your forms will display the following error message:

Now, let’s get started. Follow these easy steps to activate Dormant:

• Navigate to My Account – Account details.

• Below your account’s subscription details, click on the Cancel subscription text.

• Next, you have two options available: Cancel my subscription and Activate Dormant. Click Activate Dormant.

• A confirmation message appears when your Dormant subscription is activated.

• Open My Account and double-check your account type.

How to switch back to your 123FormBuilder subscription

To re-activate your previous subscription, head over to our Pricing page.

We indicate what was your subscription type before your Dormant subscription (*Your previous plan). Here you can also opt for a higher plan.

• Click Choose Plan below your desired plan.

• Follow our usual subscription flow.

How to continue using 123FormBuilder free of charge

If you decide to cancel your paid subscription and to keep your forms, you will need to remove any advanced features that aren’t available on the Basic Plan. Remove the following features  to avoid penalties:

• File Upload fields
• HTML Blocks
• Delete your collected files from your Uploads Manager
• Repeatable Container fields
• Quiz – Countdown Timer
• Quiz – Answers (Show missed results, Enable Partial Answers)
• Quiz – Show Quiz Results
• Custom Reports
• Report filters
• Limit number of forms to 5
• Limit number of fields to 10
• Remove submissions if  the limit exceeds 100 per month
• Limit API calls to 100 per day
• Rules (field, email and form rules).
• Domain aliasing
• Data encryption
• Custom favicon
• All third party integrations, except Wix Contacts and NationBuilder