You can create a domain alias for the 123FormBuilder domain URL, if you are a Professional user or higher. It’s commonly referred to as domain aliasing (or domain mapping). This way, the form link you share with users will contain your own domain name and no reference to 123FormBuilder. We higly recommend to enable SSL to secure your form URL.
In order to set up a domain alias, you need to create a subdomain on your own domain and to add a new CNAME record to your DNS.
Here are step-by-step instructions on how to create and enable a domain alias:
feedback.mydomain.com. CNAME forms.123formbuilder.com
(Please copy the line above exactly as it is, with all of the dots. Replace only feedback.mydomain.com with your own subdomain. Your CNAME record will point to forms.123formbuilder.com)
If you are using our EU platform your CNAME record needs to point to forms.eu.123formbuilder.com (the rest of the procedure is the same).
The subdomain is now active. The form URL has been replaced with the alias in all of the publishing options and it is secured. Copy/paste the form code normally. Your subdomain will be used instead of our domain name from now on. Also, the sender of the email notifications will be changed from email@example.com to firstname.lastname@example.org.
After adding the subdomain to your form, you can opt for our Secured SSL feature. This combination requires a special procedure on our side. More details you can find in this article: https://salesforce.123formbuilder.com/docs/do-domain-aliasing-and-ssl-encryption-work-together/
*Important Note CNAME records require time to propagate. The propagation time depends on your hosting service. It can take up to 2 days.