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How to set up the Body of your email notifications?

In Notifications, you can create and customize new email templates. This way, you have control over the content of the notification email that is sent… Read more

How to set up the Header of your email notifications?

When editing your form's Notifications, you can customize the way the email notifications arrive in your Inbox after each form submission. You can edit aspects such… Read more

What type of notifications can be triggered at form submission?

There are six types of email templates that can be triggered when the form is sent, namely: notification email, payment template, approval template, autoresponder template, copy… Read more

How to send notifications in HTML format or as plain text?

You can set up all of your notifications to be sent in HTML format or as plain text (email notification, autoresponder, copy of the… Read more

Can I receive my email notifications in PDF?

Yes, you can request a copy of the email template into a PDF file - but only if you have a Gold subscription or… Read more

How to include timestamps in emails with our Reference ID feature

A timestamp is a sequence of characters or encoding information that details the date and time an operation was made. You can include timestamps… Read more

What are custom recipients and how to use them?

This is a feature designed especially for users/companies that receive many emails, so what they require is a way to send each notification to… Read more

How to include images in the email notifications?

If you're using the default template, you'll need to create a new template in order to be able to include images in the notification… Read more

Can I integrate HTML tags in my email templates?

Yes, you can integrate HTML in your template.  To do this, click Edit form and from the Form Configuration side menu select the Notifications icon. Select your… Read more

Can I delay emails on my web forms?

Yes, you can delay emails. In the Notifications section of your form, you will notice that you have the option When. By default, it's set… Read more

Can I attach files to my email templates?

Yes, you can attach files to email templates. In the Notifications section of your form, select your email template. At the end of the template's options, you will… Read more

Setting up SMS Notifications in 123FormBuilder

You can set up text message notifications so that you’ll get a text whenever someone fills out your form. A SMS notification can be… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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