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How do I request to permanently delete my 123FormBuilder account?

How to delete your 123FormBuilder account You can request to permanently delete your 123FormBuilder account. The request needs to be made from the email… Read more

How to view and download your 123FormBuilder invoices

In this article, we illustrate how to manage your payment details associated with your subscription and how to view and download your invoices. When you… Read more

Setting up SMTP with 2-Step Verification On

If you are using 2-step Verification in Gmail, in order to configure your SMTP email server you need to use an app password. An App… Read more

How to manage your form fields

123FormBuilder is a powerful tool that helps you create online forms within minutes with a simple drag and drop interface. Dragging fields into your… Read more

How to track form conversations with Google Ads

Google Ads (formerly known as Google Adwords) is an effective tool to create successful marketing campaigns. It helps you monitoring your success and doubling your… Read more

How to post your form on Craigslist

Craigslist is one of the most popular advertisement website in the United States that provides advertisement for services, jobs, housing, local community, and events. It is a… Read more

Importing forms from JotForm

When you are switching to another form building service, you don't want to spend hours to recreate all your forms. 123FormBuilder offers you the… Read more

I don’t receive form submissions in my Inbox. Why?

Firstly, be sure to check your Spam and Trash boxes. If submissions aren't there, check if you've got the proper form configuration. Here are… Read more

Tracking the form’s activity with Google Analytics

Yes, you can. Go to Settings - Advanced - Form tab and enable the option called Insert Google Analytics code on the page . Provide your Google… Read more

Send emails through your own SMTP server

The SMTP feature is available for the Gold plan or higher. With this feature you can send notifications on submissions without the address noreply@123formbuilder.com… Read more

Can I add more than one autoresponder to my form?

Yes, you can, but you cannot trigger more than one autoresponder on submission. You can, however, trigger a different autoresponder each time a certain… Read more

Wix Premium Starter Features

The Wix Premium Starter plan is designed for Wix users. It offers many benefits and allows access to many powerful features for your business. Here… Read more

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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