Form Configuration

Can I delay emails on my 123FormBuilder web forms?

Yes, you can delay emails. In the form builder, choose your form and go to the Emails section of your form. There, you will… Read more

I cannot activate my SMTP for email notifications on 123FormBuilder. What to do?

If you receive the error message "The SMTP information you have provided is incorrect" or anything similar, while trying to activate the SMTP feature… Read more

How is my 123FormBuilder form data secured and processed?

123FormBuilder is actively taking all the measures needed to keep your form data secured. We host our data on AWS (Amazon Web Services) and… Read more

How to add Google Analytics conversion tracking on the Thank You page of your online form?

To add Google Analytics conversion tracking on the Thank You page of your online form, follow the steps below: 1. Follow our step-by-step guide… Read more

123FormBuilder – Wix restrictions

123FormBuilder provides a dedicated app for Wix users, making it easier for them to manage their online forms directly through their Wix website. We… Read more

How to add Facebook conversion tracking to your 123FormBuilder surveys?

If you want to add Facebook conversion tracking to your online form, but couldn't figure out how to do this, simply follow our guide.… Read more

How to use rules on 123FormBuilder forms?

123FormBuilder provides conditional logic functionality, allowing its users to change the behavior of their web forms based on the input provided by their respondents.… Read more

Referrer is not displayed properly in notification email. Why?

When embedding your online forms on several websites, we recommend using JavaScript as the publishing option. JavaScript contains a parameter that enables better submission… Read more

Can I create rules based on quiz results?

Yes, you can create rules based on quiz results within our online quiz maker. If it's a Field rule, Email rule, or Form rule,… Read more

Is 123FormBuilder compliant with the Data Protection Act 1998?

123FormBuilder is compliant with the eight principles that guide the Data Protection Act of 1998, amended in 2003, and part of the Directive 95/46/EC… Read more

Is 123FormBuilder HIPAA compliant?

123FormBuilder is HIPAA compliant, and you can use our platform to build HIPAA compliant online forms. Being HIPAA compliant is critical for any company… Read more

How to show missed answers on your 123FormBuilder online quiz?

Indicating the correct missed answers after submission is a valuable asset for any online quiz. It releases the pressure of the online quiz owner… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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