Form Configuration

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Email automation and trigger-based notifications

Trigger-based emails are great to empower your business. Emails are triggered by a specific action made either by a user or recipient. One of the key benefits of sending… Read more

How to make your forms GDPR compliant

As you all know, the GDPR laws are applying to all organizations that process personal data of EU citizens, even when not operating in the… Read more

How to integrate forms with Wix Code

Wix Code allows you to create your own database,  a MySQL database. It's a great tool to store information from your website and it looks like… Read more

Custom template variables

In this post, we'll take a look at all the email template variables that 123Formbuilder has to offer. Using custom templates as your foundation, you can… Read more

How to set up the Footer of your email notifications?

In this article, you will learn how to customize the footer of your email template. When you open the default notification or copy of submission… Read more

How to manage your email templates

Email templates save you time when you want to send the same email on multiple occasions. You can create different templates for your forms, or just… Read more

How to set up the Body of your email notifications?

In Notifications, you can create and customize new email templates. This way, you have control over the content of the notification email that is sent… Read more

How to set up the Header of your email notifications?

When editing your form's Notifications, you can customize the way the email notifications arrive in your Inbox after each form submission. You can edit aspects such… Read more

What type of notifications can be triggered at form submission?

There are six types of email templates that can be triggered when the form is sent, namely: notification email, payment template, approval template, autoresponder template, copy… Read more

How to send notifications in HTML format or as plain text?

You can set up all of your notifications to be sent in HTML format or as plain text (email notification, autoresponder, copy of the… Read more

Can I receive my email notifications in PDF?

Yes, you can request a copy of the email template into a PDF file - but only if you have a Gold subscription or… Read more

How to include timestamps in emails with our Reference ID feature

A timestamp is a sequence of characters or encoding information that details the date and time an operation was made. You can include timestamps… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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