What could be amusing about doing customer support for an online form builder? Not much, you’d say. But, as Peter has discovered last night, some users can really put a smile upon your face. And, as the rest of the team have discovered this morning, some transcripts can really make your face hurt from laughing.
Chat time: 17m 32s
Visitor: HELP!!!!! I”M STUCK!
Visitor: HEY OPERATOR PETER!!!!
WHAT”S THIS SITE I”M ON?
Peter: We offer a service for creatin online forms
Peter: How can we help you?
Visitor: Do you drive trains?
Peter: No, we offer a service for creating online forms
Visitor: Why are you named operator peter then?
Peter: Because this is my name
Visitor: Your parents named you OPERATOR? Are you by chance native?
Peter: operator is not the surname, it just refers to my job
Peter: chat operator
Visitor: OH! So can you help me then?
Peter: please tell me your problem
Visitor: Can I link my order form to paypal?
Visitor: How? Yes is very vague
Peter: Here is more information about payment integration (including PayPal)
Visitor: Your so nice operator Peter. I hope my child grows up to be like you
Visitor: If I have any more questions I’ll be back, but for now have yourself a GREAT day petey 🙂
Peter: You’re welcome
Peter: I am here for any help you need 🙂
Visitor: Tell your boss I say that you should get a raise
Peter: Thank you for your nice words
Visitor: No I’m serious Peter, you really deserve it
If you want to have a talk with our live chat operators (you can even ask for support!), they can be reached 16 hours a day on our website, salesforce.123formbuilder.com.